Hiring a staff is one of the biggest challenges in the restaurant industry and owners often end up closing their restaurant if they cannot find the right staff. The staff ranges anywhere from manager to waiter to server to chef and to cooks so there is planning required to complete the needed workforce. It is required to hire up to 40 employees in some restaurants. what person is needed at what time what are the peak times how many people are needed at what time and. If you have 20 customers lined up and you're not getting 20 staff members that same time there that is a big loss for the restaurant owner so there is a complete science behind it to making sure that you have a real-time analytics and real-time report voting making sure that you understand we help you in getting a clear picture of what are the label to sales ratio what is the hours report we avoid you with scheduling tools balancing out the workforce in such a way that you maximize your are why so you can do better budgeting better hours, better ships management and again complete integration with the with the system.
Hiring the right people in restaurants is the biggest challenge for the owner, so we make sure that we get restaurant owners the right people. When they are in need of staff they first post the available position on their website and it then becomes available via social media as well. Using this method CafeSquad can get the immediate questions about the position answered and we can get questions about candidates answered. If the owner has the candidate’s profile in their system they can review it, call them, interview them, or hire them as needed. CafeSquad's main focus is to get restaurant owners staff members on demand so when they need staff members but don't have a lot of time to conduct interviews it will be easy to hire people. Alongside that, they may not need a person working full time; they may need a part-time staff member so we can provide them with that flexibility where they have people at their fingertips, lined up, ready to work for the owner. The restaurant’s owner can hire people when they need them which ends up helping them save money that they may be wasting by having somebody just stand there and earn money when they don’t have any customers.
Retention is another key element that we can help restaurant owners with and we can make sure we engage with their employees while providing tools to make the staff’s and your life easier. We can also help them connect with the right folks that can train their staff and can give them a successful career path to hard working employees and a success essentially for the restaurant. By creating a loyalty element alongside the training, the staff becomes the backbone of the restaurant. We have to also make sure that the employees are connected with the customers and do not dissatisfy their needs. We want to make sure we don't leave anybody in a disgruntled situation where they can end up posting and spreading negative comments which damages the business reputation but using the training tools with the staff CafeSquad makes sure this situation is avoided.